Privacy Policy


Managing Personal Information

B's INTERNATIONAL GROUP (collectively, hereinafter referred to as "we," "us" or "our companies") understand that appropriate protection of personal information is a social responsibility of a corporation, thus set forth personal information protection policy written as follows and protect personal information through practice by all the officers and employees.
In addition, B's INTERNATIONAL GROUP consists of following companies.
・ B's INTERNATIONAL
・ B's Wholesale Service
・ B's Retailing
・ B's Products
・ STITCH JAPAN
・ SILAS JAPAN
・ montage

Collection of Personal Information
When we collect personal information from customers, we explain the purpose of use and obtain their consent.

Use of Personal Information
We do not use personal information for the purpose other than the one that we are given consent from customers.

Provision of Personal Information to Third Parties
We do not deposit or provide personal information provided by customers to third parties unless we are given consent from customers or we receive a request from judicial or governmental agencies with legal obligation under decrees.

Practice of Safety Measures for Personal Information
We improve company regulation and take safety measures in order to protect personal information supplied by customers, against loss, destruction, leaks to outside organizations, alteration and/or unauthorized access.

We offer necessary support to customers within a reasonable scope when we receive their requests regarding "Customers' Personal Information Managed by our Companies," as written below:
Confirmation of Contents
Correction, Renewal and Removal
   



Please forward inquiries regarding personal information to:

By phone
Information Desk: 03-5768-2233
Office Hour: 10:00 - 19:00 (weekdays)
* We are closed on weekends and holidays.
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Notice of the Purpose of Using Personal Information, and Disclosure, Correction and Discontinuation of Use of Personal Information

Please request the notice of the purpose of using personal information, and the disclosure, correction, addition, removal, discontinuation of use and elimination of personal information, and discontinuation of providing personal information to third parties (collectively, hereinafter referred to as "disclosure and/or correction") upon approval of the following items:

I. Requesting Services on Personal Information
Personal Information that may be inquired is the one that we have the authority to disclose or correct (same as "retained personal data" defined in "Act on the Protection of Personal Information"
Inquiry shall be requested only by an individual specified in personal information retained by us (hereinafter referred to as "a principal") or an agent (authorized by the principal or a statutory agent such as a parent with authority).
Please contact B's INTERNATIONAL Personal Information Desk when you request the disclosure or correction of your personal information. We will mail you inquiry forms. We accept only written inquiry.

Correction, Addition, Removal, Discontinuation of Use and Elimination of Personal Information, and Discontinuation of Providing Personal Information to Third Parties
You are responsible for any mailing costs when you mail us an inquiry form. Please use delivery-certified mail or other similar services that confirm delivery.
* Postal money orders are issued at post offices. An issuance fee is accounted to you. Please give us specific instruction on "how you would like to make a correction" and "in which personal information" that we retain. Please note that we are not able to make any correction unless we are given specific instruction.
* Regarding an inquiry as to the discontinuation of use of personal information, it is necessary for you to provide reasons for discontinuation by law. Please note that we are not able to process your inquiry unless you write us reasons for discontinuation.

Notice of the Purpose of Using Personal Information and Disclosure of Personal Information
You are responsible for any mailing costs when you mail us an inquiry form. Please use delivery-certified mail or other similar services that confirm delivery. 735 yen is charged to you as an administrative fee for each disclosure and purpose of use inquiry (tax included). Please include postage or a postal money order* of 735 yen with your inquiry form when you request the notice of the purpose of using personal information or the disclosure of personal information. We will contact you if the amount is not sufficient. If we do not receive the fee in one week after contacting you, we consider that there is no inquiry.
* "Postal money orders" are issued at post offices. You are responsible for any issued cost when you are issued Postal money order. When requesting the notice of purpose of using personal information and the disclosure of personal information in one inquiry, you only need to cover one fee (735 yen). Once receiving a request, we do not refund the fund even when we do not retain your personal information or we cannot disclose due to reasons defined under decree.

II. Confirmation of the Identity of a Principal or an Agent
We make a confirmation by phone as soon as we receive an inquiry form by mail. We ask you or your agent some questions such as your address and birth date in order to confirm the identity of a principal or an agent.

III. Correction
We make a correction, upon confirming your personal information, by inquiry forms.
The final data after correcting personal information (including when we cannot make any correction) is mailed to the principal's address, confirmed by inquiry forms and identity confirmation documents, by delivery-certified mail.

IV. Removal of Personal Information, Discontinuation of Use and Discontinuation of Provision to Third Parties
When you remove personal information, discontinue the use of personal information, and/or discontinue the provision of personal information to third parties, you may not be able to receive services that you are currently using.
Even if we receive a request for the removal of personal information, discontinuation of use and/or discontinuation of the provision of personal information to third parties, please note that we may not be able to make a change to a part of personal information if we retain your credits or in other circumstances.

V. Others
We use your personal information written in an inquiry form within an appropriate range in order to make a correction.
We do not return inquiry forms submitted to us. All the forms are securely managed at our companies.
We may contact you or your agent by phone in order to confirm the contents of an inquiry form. Procedures regarding correction may be changed partially or as a whole without any notice. Please confirm with us when you request any correction to your personal information.

VI. Mailing Address of Inquiry Forms and Contact
Mailing Address of Inquiry Forms (please request by mail):
B's INTERNATIONAL
Personal Information Desk
1-1-2 Higashiyama Building 7F
Higashiyama, Meguro-ku, Tokyo 153-0043
Phone Number: 03-5768-2233
Office Hour :10:00‐19:00
* Closed on weekends, holidays, New Year's holidays and summer holidays.
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